1. Introduction
This Privacy Policy explains how RAVENOL Sakartvelo website collects, uses, and protects the personal data you provide when using our online store.
We comply with the Law of Georgia on Personal Data Protection and are committed to ensuring the security and confidentiality of your personal information.
2. Data we collect
We may collect the following types of personal data:
- Name and surname
- Contact information, including email address and phone number
- Delivery address
- Payment information (e.g., card number, if required for order processing)
- Order details
3. Purpose of data processing
Your personal data may be used for the following purposes:
- Processing and fulfilling your orders
- Improving customer service
- Informing you about new products, promotions, and special offers (with your consent)
- Fulfilling legal obligations (e.g., tax reporting)
4. Legal basis for data processing
We process personal data based on the following legal grounds:
- Your consent (e.g., for sending marketing materials)
- Necessity for the performance of a contract (e.g., order processing)
- Legal obligations (e.g., reporting requirements)
- Our legitimate interests (e.g., improving our services)
5. Data sharing with third parties
Your data may be shared with third parties only in the following cases:
- To fulfill your order (e.g., courier services)
- To comply with legal obligations (e.g., governmental authorities)
- If you have given explicit consent for such sharing
6. Data protection
We implement all necessary technical and organizational measures to protect your data from unauthorized access, alteration, loss, or destruction.
7. Data retention
Your personal data will be retained only as long as necessary to fulfill the purposes for which it was collected or for the period required by law.
8. Data subject rights
In accordance with Georgian law, you have the following rights:
- The right to access your data
- The right to correct inaccurate data
- The right to delete data (if its processing is no longer necessary)
- The right to restrict data processing
- The right to object to data processing
- The right to withdraw consent at any time
9. Use of cookies
Our website uses cookies to enhance your user experience. Cookies allow us to analyze how you use our website and offer you personalized services. You can manage the use of cookies in your browser settings.
10. Contact information
If you have any questions regarding the processing of your personal data, you can contact us:
- Yevhen Melnyk
- Phone: Hidden
- Email: data@ravenol.ge
11. Updates to the Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be communicated to you via our website https://ravenol.ge
